Responsible Gaming

Gamble for entertainment, not income

Online gambling involves risk, and there is no guaranteed way to win. Every bet or game can result in a loss, regardless of previous results, personal strategies or the amount that has already been spent. A winning result does not mean that future results will be the same, and a losing streak does not mean that a win is due. Avoid trying to predict outcomes or recover losses by increasing the amount you wager. Do not chase losses or assume that you are entitled to a win.

Before you play, decide how much time and money you are comfortable spending. These amounts should come from your entertainment budget and never from money needed for rent, mortgage payments, bills, food, transport, savings or other essentials. Do not borrow money, use credit that you cannot repay, sell possessions or ask other people for funds to continue gambling.

Set personal boundaries

• Set a spending limit before starting and stop when that limit has been reached.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from important financial decisions and household expenses.
• Do not gamble when you are upset, stressed, tired, intoxicated or under the influence of medication that affects your judgement.
• Avoid gambling as a response to boredom, loneliness, anger or financial pressure.
• Keep track of deposits, wagers, wins and losses so that your gambling remains visible and realistic.
• Treat all money spent as an entertainment cost, even if you hope to win it back.

It can also help to tell someone you trust about your limits. A partner, family member or friend may provide useful encouragement and help you stay accountable. You should never feel pressured to gamble more than you planned, and you can stop at any time. If gambling is no longer enjoyable or feels difficult to control, taking a break is a responsible choice.

Tools for safer play

Depending on the services available on your account and in your location, safer gambling tools may allow you to manage how you play. These tools are designed to support your decisions, but they work best when they are set before gambling begins. If you are unsure how a tool works, review the available information on the website or use the appropriate support channel shown on the site.

Deposit and spending controls

A deposit or spending limit can help you control the amount added to your account over a selected period. Choose an amount that is affordable and consistent with your budget. A limit should not be treated as a target to reach. If you notice that you are regularly increasing your limit, making repeated deposits or looking for additional funds, consider stopping and seeking support.

Time reminders and breaks

Time can pass quickly when you are focused on a game. Use available session reminders, alarms or personal reminders to check how long you have been playing. A short break can help you reassess your decisions. If a short break does not feel sufficient, choose a longer break and spend time on another activity away from gambling.

Self-exclusion

Self-exclusion is a stronger option for people who want to stop gambling for a chosen period or who do not feel able to control their play. When self-exclusion is requested and applied, you must not attempt to open another account or use another person’s account to continue gambling. Do not ask another person to place bets for you. If you want to return after a break, consider why you stopped and seek independent support before making that decision.

• Use the strongest available restriction if you are worried about losing control.
• Remove saved payment details and avoid keeping gambling apps or shortcuts readily available.
• Unsubscribe from promotional messages where possible if marketing encourages you to play.
• Ask your bank or payment provider whether gambling transaction controls are available to you.
• Review your account activity regularly and act on anything that concerns you.

Safer gambling tools are not a substitute for professional advice. If you have tried to control your gambling and have not been able to do so, apply a break or self-exclusion measure and seek help from an independent support service. Asking for assistance early can make it easier to reduce harm and regain control.

Recognising when gambling may be a problem

Problem gambling can affect anyone, including people who have gambled casually for years. It may develop gradually, and you do not need to experience every warning sign before taking action. The important question is whether gambling is affecting your finances, relationships, work, study, health or peace of mind.

Warning signs may include

• Spending more time or money gambling than you intended.
• Trying to win back losses by placing larger or more frequent bets.
• Feeling restless, irritable or anxious when attempting to stop or reduce gambling.
• Thinking about gambling throughout the day or planning your activities around it.
• Hiding gambling, account activity, deposits or losses from family and friends.
• Borrowing money, using savings or missing bills because of gambling.
• Selling possessions or using credit to continue playing.
• Gambling to escape stress, sadness, conflict or other personal problems.
• Neglecting work, study, family responsibilities, sleep, exercise or social activities.
• Feeling guilt, shame or regret after gambling but returning to play soon afterwards.
• Attempting to stop several times without being able to do so.
• Experiencing arguments or relationship problems connected with gambling.

What to do if you are concerned

1. Stop gambling and avoid making another deposit while you decide what support you need.
2. Use an available break, limit or self-exclusion option rather than relying only on willpower.
3. Tell someone you trust what has been happening and ask them to help you stay away from gambling.
4. Review your finances and prioritise essential bills, debts and everyday needs.
5. Seek confidential assistance from an appropriate gambling support service in your state or territory.
6. Follow up with a qualified counsellor, financial counsellor or health professional if gambling is affecting your wellbeing.

Asking for help is a practical and responsible choice. You do not need to wait until your losses are serious or your relationships are affected. Support can help you understand the reasons behind your gambling, create a plan to stop or reduce it, and address related financial or emotional concerns. A trusted person may also help you avoid gambling while you put that plan in place.

Protecting yourself and others

Age and account responsibility

Gambling is only for people who meet the applicable legal age requirement. Never allow a person under the legal age to use your account, payment method or device for gambling. Keep your login details private, use a secure password and sign out on shared devices. You are responsible for taking reasonable steps to prevent another person from accessing your account.

Do not create an account for someone else, share an account or ask another person to gamble on your behalf. These actions can undermine safer gambling measures and may create financial, privacy and account security risks. If you believe someone else has accessed your account, stop using it and follow the account security process available on the website.

Looking after your wellbeing

Gambling should not replace sleep, exercise, relationships, work, study or other interests. Create a balanced routine that includes activities unrelated to gambling. Avoid viewing gambling as a test of skill, character or self-control. A result is not a reflection of your ability or worth, and losses should not be treated as a personal failure.

If gambling has caused significant stress, anxiety, hopelessness or conflict, speak with a trusted person or a qualified professional as soon as possible. If you or another person may be at immediate risk of harm, seek urgent assistance from local emergency services or an appropriate crisis service. For gambling-related concerns, use a confidential support service available to people in Australia or ask a health professional where to find suitable help.

Our approach

Spinogambino Casino provides information intended to support informed decisions, but no website or tool can remove all gambling risk. You remain responsible for deciding whether gambling is suitable for you and for using the controls available to you. If you have concerns about your play, the safest step is to stop gambling, apply an appropriate restriction and seek independent support.

Please review this information before playing and return to it whenever your circumstances change. Responsible gambling is an ongoing process: know your limits, take breaks, keep your spending affordable and ask for help early if gambling no longer feels enjoyable or controlled.